Mark Palfreeman is the director of business operations at BHI,

serving as the US liaison and overseeing the activities of personnel living abroad.  He has

been travelling to India consistently for twenty years, even settling with his family in Delhi for a span of that time.  Mark began procurement from South Asia upon returning to the US and served as the India sourcing lead for well known US retailers.  In 2013, Mark also achieved CSCP certification by the American Production and Inventory Control Society.  

While everyone wants a quality product at an incredible price point, no one wants to achieve that feat by taking advantage of others.  BHI is highly aware of this issue when sourcing products overseas.  Creating a fair and safe environment for factory workers is one of the most compelling reasons as to why BHI exists.  The on-boarding process for any potential BHI endorsed factory includes a baseline evaluation of the most common social compliance failures.  For a factory to be in partnership with BHI, they must comply with these standards.  

Our team is involved both in accountability and in helping develop strategies to improve a factory environment that is struggling to meet buyer expectations.  Focus is given to the safety of the work area provided, and specifically, to the mitigation of fire risks.  Laborer age requirements, appropriate pay, and limitation of work hours are also included in this evaluation.  It is critically important that any subcontractors are known as well, in order to accurately understand the operation from beginning to end.  By taking the welfare of

each person seriously, BHI believes that a better product is possible, and that supply chain activities can become a vehicle for good in our world.