Mark Palfreeman is the director of business operations at BHI,
serving as the US liaison and overseeing the activities of personnel living abroad. He has
been travelling to India consistently for twenty years, even settling with his family in Delhi for a span of that time. Mark began procurement from South Asia upon returning to the US and served as the India sourcing lead for well known US retailers. In 2013, Mark also achieved CSCP certification by the American Production and Inventory Control Society.